Frequently Asked Questions
Everything you need to know about shopping with AZO
What are your standard shipping times?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the continental United States.
What is the AZO return policy?
We offer a 30-day return window for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
How can I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Do you offer international shipping?
Currently, AZO ships to the United States and Canada. We are working on expanding our logistics network to include international destinations in the near future.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are the products on AZO covered by a warranty?
Yes, all products sold on AZO come with a standard 1-year manufacturer warranty against defects in materials and workmanship under normal use.